about infas | Guiding Principles

The only one with a Problem is the one who does not recognise it.

Only a shared understanding of problem, task ahead and objective can lead to a successful solution. On this basis, we develop the right methodological approach for you.

Precise information requires precise Instruments.

With infas you will have a broad spectrum of scientifically well founded sampling, questioning and surveying techniques for international, national and regional use at your disposal: computer-assisted surveys carried out by telephone or face-to-face. Group discussions or groups of experts. The information's evaluation is carried out at the same high-quality level as its collection: by using databases and multivariate analyses. In terms of quantity and quality.

The more transparent the result, the clearer the understanding.

infas gets to the heart of the results: for presentations as well as press conferences or employee workshops. Or externally for customers, business partners or target groups. As a summarised results' telegram and as a detailed report with illustrative graphics and clear tables. Briefly: you will receive what you need to come to a successful decision. Individual problems require individual solutions.

We do not just scrutinise others. We also scrutinise ourselves.

Just as our customers measure themselves according to the success of their work, we let our customers check us. infas's own understanding of quality comprises: strict orientation to the customers' benefits. The use of elaborate methods of empirical social research. Absolute transparency in data collection and analyses. Flexible, highly qualified employees and permanently fixed quality inspections.

We prefer teamwork, also with our customers.

Teamwork is especially important for the quality of our services. Therefore, every project is managed by dedicated interdisciplinary teams. Its advantage is the greatest possible degree of openness: towards problems, towards the critical assessment of one's own work, towards quality assurance and, above all, in the dialogue with our customers. The mandatory inspection points show how we work.